Frequently Asked Questions
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
No. There isn’t a minimum stay period for our properties.
No. The price you see is inclusive of all taxes and fees.
Yes. You can modify your reservation any time based on availability of the new dates.
Our cancellation policy is a full refund of the total reservation fees 1 day to your check in date.
Check in time: 2 PM onwards.
Check out time: 10:30 AM
Early check in or check out is allowed based on availability.
Remember to request this during reservation.
Our properties are fully furnished with all facilities and amenities to provide you a pleasant stay.
If need any additional facility or amenities, request during reservation.
Private, free on-site parking is available at all our properties. No reservation needed.
We accept Card payments, Cash & M-PESA.
Payment is due upon reservation.
Yes. Refunded during check out.
Upon reservation, we share a contact number to directly reach us for communication before, during and after your stay.
- CCTV in common areas (No CCTV inside the units).
- 24/7 security guards available at the property.
- Smart locking system for the apartment doors.
Our units are located in cosmopolitan neighbourhoods which great and safe for travellers from all over the world.
Our properties are located in prime, central and convenient locations enabling you to easily explore points of interest.